Using JQL to search for work items
Since App major version 4:
Find all issues with a certain decision
Use the following JQL and replace <fieldName> by your Group Sign-Off Field name to find all related issues, here: pending decisions …
<fieldName>.decision = PendingAvailable values are:
Pending
Approved
Declined
OnHold (decision has started, but no deciders/users are specified, yet)
Aborted (having exceeded the decision’s timeout or as configured for other post-conditions)
Find all issues with a pending Group Sign-Off Field but assigned to inactive users
Use the following JQL and replace <fieldName> by your Group Sign-Off Field name to find all related issues. Save that filter (“save as”) and create a filter subscription running frequently as you need, for example, each Monday at 10:00 AM to get a list of related issues, so that you can delegate these to others. So, you are no longer blocked by waiting for decisions, which will never happen because a decider has left the company or has been deactivated for other reasons …
<fieldName>.decision = Pending AND <fieldName>.pendingBy in inactiveUsers()
Find all issues by a decider/user’s individual decision
Use the following JQL and replace <fieldName> by your Group Sign-Off Field name to find all related issues …
<fieldName>.pendingBy = currentUser()Alternative attributes instead of “pendingBy” are:
approvedBy
declinedBy
Find all issues by decision dates
Use the following JQL and replace <fieldName> by your Group Sign-Off Field name to find all related issues …
<fieldName>.started < -10dAlternative attributes instead of “started”:
ended
timeout